REFUND POLICY

This Refund Policy governs return and refund procedures for all orders placed on our website for personal‑care products including manual razor sets, facial eyebrow and dermaplaning blade kits, body wash, body lotion, and antiperspirant deodorant. All transactions are processed in USD, and free shipping applies to all items in our store. Please review the below terms before submitting any return request.

Eligibility for Returns

We provide a 60‑day return period counted from the date you receive your order. To qualify for return consideration, you must submit your return request within this 60‑day timeframe.

Products being returned should be in their original condition with original packaging intact, unless the item arrives defective or damaged upon delivery. Used, damaged from improper use, or incomplete items may not be eligible for full refund.

Return Process

If you wish to return your purchased goods, please initiate your return request through our support channel. All return‑related inquiries must be submitted via our Contact Us page, where you can also locate our support email. Please provide your order number and relevant product details when submitting your request.

Once your return application is approved, you will receive further instructions for sending back the merchandise. We ask you to follow the provided guidance to ship the returned items back to our designated location.

Refund Timeline

After we receive and complete inspection of your returned items, we will validate your return compliance and start your refund process. Approved refunds will be issued within 5‑10 business days.

Refunds will be credited back to your original payment method in USD. Please note that banks or payment service providers may require additional processing time beyond our 5‑10‑day processing window. We are not responsible for delays caused by third‑party payment institutions.

Non‑Refundable Situations

Refunds may not be granted under the following circumstances:

  • Return requests submitted outside the 60‑day return window
  • Products damaged due to improper operation, misuse or accidental damage after delivery
  • Missing original packaging, accessories, or product components that were included with your original order

Shipping for Returns

Our store offers free shipping for outgoing customer orders. Return shipping costs for sending items back to us are the responsibility of the customer unless the product is defective, incorrect, or damaged on arrival.

Partial Refunds

Partial refunds can be applied in qualified scenarios such as partial‑item return from one order, or items with minor unrepairable conditions confirmed during our inspection. The amount of partial refund will be determined based on inspection results.

Damaged or Wrong Items

If you receive defective, damaged, or incorrectly shipped items, please reach out via our Contact Us page promptly with supporting details. We will assess your case and arrange corresponding solutions for you.

Support

If you have any questions about returns, eligibility or refund progress, please contact our team through the Contact Us page on our website.