CUSTOMER SERVICE POLICY

This customer service policy outlines our service standards, order processing, delivery, return‑refund terms, and support channels for all shoppers purchasing personal‑care products on our website, including manual razor sets, facial eyebrow & dermaplaning blade kits, body wash, body lotion, and antiperspirant deodorant. All transactions on our site are processed in USD, and free shipping applies to every item in our store.

Order Processing

All submitted orders will be handled within 1‑3 business days. During this period, our team will verify your order details, prepare goods and arrange shipment. Once your order is dispatched, you will receive corresponding shipping updates for your reference.

Delivery Information

Free shipping is provided for all orders placed on our website. The standard delivery timeframe is 6‑12 days after shipment. Please note that the 6‑12‑day window is the general estimated delivery period. We do not provide expedited shipping options.

Return Service

We offer a 60‑day return window for your purchases. You may submit a return request within 60 days upon receiving your items. All return submissions must follow our return requirements. After we receive and inspect your returned goods, we will initiate your refund procedure.

Refund Service

Once your returned items pass inspection, refunds will be completed within 5‑10 business days. All refunds will be issued in USD to your original payment method. Please allow extra processing time subject to your payment provider.

Customer Support Channel

For questions about products, order status, return applications, refund progress or other service concerns, please submit your inquiries through our Contact Us page. Our official contact email is also available on the Contact Us page. Our customer service team will review and reply to your messages as quickly as possible.

Service Commitment

We strive to deliver a smooth and reassuring shopping experience for every customer. Our customer service team continuously optimizes service workflows to address your shopping‑related issues. We are committed to providing dependable personal‑care goods and transparent after‑sales support for all of our valued shoppers.